Welcome to PRO-TECH!
PRO-TECH Cleaning Services is a full service carpet and upholstery cleaning company serving the Portland and Vancouver area. Our goal is to treat every client as a friend and provide a service experience that will keep them coming back. We realize that home furnishings are an investment and therefore should be cared for properly.
PRO-TECH Cleaning Services is not a franchise. Most of the work is performed personally by the owner, which is a guarantee to clients that they will consistently receive top quality work. We clean all types of textiles, including wall-to-wall carpeting, area rugs, and upholstered furniture. We specialize in removing carpet odor and specialty spot removal. We also clean leather furniture, tile and stone floors, and wood floors. Find out more about our services by clicking on the link above.
We attend trade shows, seminars, and classes to learn to properly care for various types of surfaces in the home or office. The choices available to the consumer these days in home furnishings is staggering. There are literally thousands of different types of floor surfaces and furniture available on the market, each of which must be cared for differently. No two couches are alike, as are most floor surfaces. Improper care can cause permanent damage to textiles, so we employ the latest techniques and equipment available in accordance with manufacturer recommendations.
Our Satisfaction Guarantee
We stand behind everything we do 100%. The client's satisfaction and our continued relationship is more important than anything. We will do whatever necessary to fix a situation. Our tag line "The most thorough cleaning ever, or it's FREE!" doesn't just apply to our cleaning services. If a customer is not satisfied with any work, the work will be redone. If the customer is still not satisfied, their money will be refunded. No questions asked.
Industry Standards
Unlike building contractors and electricians, the state does not issue licenses for individuals in the professional cleaning industry. But that doesn't mean that industry standards do not exist. Standards are created and revised by an international non-profit organization known as the Institute of Inspection Cleaning and Restoration Certification, or IICRC. The IICRC works with carpet and upholstery manufacturers as well as other organizations such as the Carpet and Rug Institute in developing proper maintenance and restoration standards. The IICRC keeps an updated list of all companies that employ certified technicians. Carpet manufacturer warranties now include the IICRC's web site address to give customers a way of finding a certified technician in their area. Considering the high cost of carpet and furniture, all companies should protect themselves by ensuring that all technicians receive proper training. However, the opposite is true. In reality, less than 1 in 10 have received any type of IICRC certification. The biggest reason is because of the high turnover rate among employees. This results of course in substandard workmanship, consumer complaints, and even litigation in some cases. Your biggest protection is to hire only an IICRC-certified technician. Look for the IICRC logo.
Choosing a Professional Carpet Cleaner
Testimonials
Pam Anderson, Lake Oswego
Shirley Arch, Portland
Julie Rose, Portland
Marcie Gwin, Vernonia
Anette Paajanen, West Linn
Sharon Mayr, West Linn